These are some Frequently Asked Questions about Century Cycles.
Q. How long has Century Cycles been in business?
A. We opened our Medina store in March of 1992. We are actually now in our fourth location in Medina. We opened the Peninsula store in December of 1993, seeing an opportunity shortly after the first stretch of the Ohio & Erie Canal Towpath Trail was opened. We opened the Rocky River store in 1996. We had a store in Solon from 2000 through 2005.
Q. Are you a chain store? I like to shop at local businesses.
A. We are locally owned; always have been, always will be. The dollars you spend in our stores stay right here in our local communities.
Q. Are you looking to expand/franchise into additional stores?
A. No, we are quite happy with our current three stores.
Q. What are your hours of operation?
A. Our hours change several times throughout the year. We know this can be confusing, but over the years, we've found what works best for us based on Ohio's changing weather and daylight patterns. The hours shown on this web site are always current. We also make an effort to update our hours on various social media and online mapping sites.
Q. Do you rent bicycles?
A. Yes; see our Bike Rental page for details.
Q. Do you repair all brands of bicycles?
A. Yes! There are a few exceptions where some bike brands use propriety parts and tools available exclusively to their dealers, but 99.9% of the time, if it's a bike, we can fix it.
Q. Do I need an appointment for a bicycle tune-up or other repairs?
A. No, just bring your bike into one of our stores. We'll look it over while you wait, then provide an estimate of the cost and time required to tune it up or fix it. For minor repairs and adjustments (such as fixing a flat tire), we can usually fix it while you wait.
Q. Do you sell used bicycles?
A. Normally, no. We replace our rental bikes every few years, and when we do, we sell the old ones. Sign up for our email newsletter or follow us on Facebook or Twitter to get notified when this happens.
Q. Do you buy used bicycles or take trade-ins?
A. No. To sell an old bike, we recommend using any of the various online classified ad services. There is a chance one of our staff might be interested in buying a used bike for personal use; your best bet is to bring it into one of our stores to show it off, or email us photos, along with details about the brand, model, model year, component highlights, etc.
Q. Are you hiring?
A. Maybe! We usually do our hiring in the late Winter and early Spring, but you are welcome to stop into one of our stores to fill out an application any time.
Q. Will you sponsor my race team?
A. No; sorry. Racing is cool, but that's not our primary focus.
Q. Will you sponsor me for my charity ride?
A. We get requests for charity sponsorship almost every day, so it's not possible for us to honor all of them. Our philosophy is to provide sponsorship and support for the charity events, not individual riders. Plus, we have our own team for the Bike MS Buckeye Breakaway to raise funds for Multiple Sclerosis. Join us!
Q. Will you donate a bike or other products for a charity fundraiser?
A. We make bicycles available at a discount for purchase by organizers of charity raffles and auctions. We also have small gift items that we may donate. Contact us to make a request.
Q. Do you carry Brand X of bike/clothing/accessory?
Q. What's the origin of your slogan "Define your life. Ride a bike.™"?
A. Read the story here.